Author: Skipys systems @ More Than CX
As a TikTok creator, want to see engagement rate
As a Tiktok creator (personal account), I would like to see the engagement rate for…
Why hire me for Social Media Content Marketing Analyst
Exciting news … after years as a Software Business Analyst for UX and Agile software…
Need tiny tiny fingers to use ChatGPT app
Problem: many false “dislikes” because people with normal-sized fingers or who are trying to operate…
Country should default to US for users located in the US
Story: As a user located in the US, if asked to select my country from…
Need to see password before saving it
As a user creating a new account on n8n (AI automation tool), I need to…
Can’t beat the CX for returns at Old Navy
Now that Christmas 2025 just happened, the season for returns and exchanges is upon us….
Don’t cancel order just because customer used a different email to place order
Background As a customer at Sierra Trading Post online, after spending 2 hours (lapsed time)…
Customers avoid looking at ugly buttons
As a customer who is a human being, I don’t want to have to look…
No extra unnecessary clicks for uploading an image
Back in the 1850’s, if you wanted to upload an image from your computer to…
See customer’s email history
As a Customer Service Rep at State Line Tack online (uses Shopify), I should be…